Terms of Service

These Terms of Service ("Terms") govern your access to and use of Data Plus Lab, provided by Data Plus Lab, Inc. ("we", "us"). By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you are agreeing on behalf of that organization.

1. Accounts

You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.

2. Use of the Service

You may use the Service only for lawful, internal business purposes. You agree not to:

• Attempt to gain unauthorized access to any part of the Service or another workspace's data.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use the Service to store or transmit unlawful, infringing, or malicious content.
• Interfere with or disrupt the integrity or performance of the Service.
• Resell or provide the Service to third parties without our written consent.

3. Connected Sources & Your Content

You retain all ownership rights to content you connect from Slack, Microsoft Teams, Google Drive, Confluence, Jira, or other sources ("Your Content"). You grant us a limited license to access, index, and process Your Content solely to provide the Service to you and your authorized users. You represent that you have the necessary rights and permissions to connect Your Content to the Service.

4. AI-Generated Answers

The Service uses AI models to generate answers grounded in Your Content. While we design the Service to cite sources and avoid fabricating information, AI-generated answers may occasionally be inaccurate or incomplete. You are responsible for independently verifying any answer before relying on it for consequential decisions.

5. Subscriptions & Billing

Paid plans are billed in advance on a recurring basis as described at checkout. Fees are non-refundable except as required by law or as explicitly stated in these Terms. We may change our pricing with at least 30 days' notice before your next billing cycle.

6. Free Plan & Trials

Free and trial plans are provided "as is" and may be modified, limited, or discontinued at any time. We reserve the right to limit usage on free plans to prevent abuse.

7. Intellectual Property

The Service, including its software, design, and branding, is owned by Data Plus Lab, Inc. and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or branding.

8. Confidentiality

Each party agrees to protect the other's confidential information with the same degree of care it uses for its own confidential information, and not less than reasonable care.

9. Termination

You may cancel your account at any time. We may suspend or terminate your access if you materially breach these Terms and fail to cure the breach within 15 days of notice, or immediately in cases of security risk or unlawful use. Upon termination, we will delete Your Content in accordance with our Privacy Policy.

10. Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated answers will be accurate.

11. Limitation of Liability

To the maximum extent permitted by law, Data Plus Lab, Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Service. Our total liability for any claim will not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold us harmless from any claims arising from Your Content, your breach of these Terms, or your violation of any law or third-party right.

13. Governing Law

These Terms are governed by applicable local law without regard to conflict-of-law principles, and disputes will be resolved in the competent courts of that jurisdiction, unless otherwise required by mandatory local consumer-protection law.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms? Reach us at impulxor@gmail.com.